OUR QUALITY POLICY
Hayat Kart has adopted and committed to fulfilling the following elements as part of its goals in accordance with ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System, OHSAS 18001:2007 Occupational Health and Safety, ISO 10002:2004 Quality Standard, and ISO 27001:2013 Information Security Standards.
Hayat Kart aims to inform its employees and customers through its extensive dealer network, raise awareness about the card industry, accurately and completely identify needs to offer the right products that meet demand, and ensure rapid and complete product supply.
The management team consists of individuals who have internalized the company’s mission and vision and work willingly, enthusiastically, and with commitment towards achieving the goals. They understand modern business principles and believe in the power of sharing and teamwork.
While undertaking their responsibilities, managers regularly provide products that meet customer requests and comply with current legal requirements. They perform each task using the highest quality and most advanced technological means, working to fulfill their obligations as outlined by laws and contracts, ensuring timely completion, and striving to be increasingly successful. With a sense of social responsibility for creating an efficient society, they fulfill their legal obligations towards their nation and employees without discrimination.
Employees who adopt an Unconditional Customer Satisfaction approach continuously strive to ensure and maintain customer satisfaction. Hayat Teknoloji employees consider feedback from customers, dealers, and other channels, rectify issues that need to be addressed, and take preventive measures. They also seek ways to improve efficiency through internal audits and benchmarking studies.
Hayat Kart adopts, implements, and adheres to a management philosophy that guarantees compliance with customer requirements and demands, prioritizing environmental protection, occupational health and safety, and human and environmental factors alongside a technological and quality working principle. They identify the environmental impact of their activities and take all necessary measures to minimize adverse effects while creating an ergonomic and healthy work environment. They manage waste generated from their operations, take necessary precautions to prevent air, water, and soil pollution, and continuously improve these measures. They also take measures to reduce environmental pollution by conserving energy consumption.
Hayat Teknoloji, prioritizing the creation of a safe and healthy working environment for occupational safety and employee health, adopts minimizing all potential losses as a primary goal. They control and continuously monitor hazards at the initial stage to prevent harm to themselves and others regarding lives, property, and assets, ensuring all possible protections during the implementation phase. They make necessary announcements to ensure all personnel are aware of their individual occupational health and safety responsibilities and conduct training and awareness-raising activities.
In line with the requirements of ISO/IEC 27001, they have adopted a strategy to establish an effective information security management system and provide services to their customers in a secure environment.
Hayat Kart aims to offer services and products that add value to its customers, employees, and society while continually reviewing its quality policy to ensure alignment with its objectives, maintaining its quality-focused approach. Their managers and employees ensure collaboration with the quality auditors of the company and customers in line with these objectives.
