FREQUENTLY ASKED QUESTIONS

 

A card printer is a thermal printer that produces color or monochrome prints on standard-sized cards (such as PVC, Mifare, Proximity, etc.).

Today, it facilitates the printing of various cards, including student IDs, transportation passes, hostel cards, hotel keys, and customer loyalty cards.

Card printers can print in two ways: Thermal Transfer or Re-transfer.

In Thermal printers, the print head reaches a specific temperature to transfer colors from a ribbon onto the card, completing the printing process directly on the card.

In Re-transfer printers, the image to be printed is first transferred onto a clear transfer film by the print head, which heats the ribbon to transfer colors. Then, the image on the transparent film is transferred onto the card using heat in a separate unit.

In this printing technique, the print head does not come into contact with the card. The print quality is very high, and there are no gaps left at the edges of the printed card.

The machines should generally be cleaned periodically, and the cleaning interval should not exceed the printing of 1,000 cards. Otherwise, the machine will be out of warranty. Additionally, cleaning can also be performed after each ribbon change. This way, the printing lifespan and print quality of the machine will be enhanced.

Please ensure that you are using the original adapter. If the issue persists, please contact our Technical Service.

True Color technology is a specially designed technology for achieving high-quality prints on ribbons. By focusing on realistic colors, clarity, and details, it ensures that cards are printed professionally and helps you achieve impressive results.

True Color technology particularly offers excellent results for graphics and photos. Thanks to the accuracy and realism of colors, you can achieve maximum impact in your designs. It ensures that every detail on your cards is visible clearly and sharply.

As a result, True Color technology is an ideal solution for those who want to obtain high-quality and professional prints during ribbon use in card printers. With realistic colors, clarity, and details, it makes your cards impressive and memorable.

It is a feature that allows printing in colors as close as possible to the colors defined by the ribbons during card design.

Keeping your card printer devices up to date is one of the best ways to maximize their performance and prevent security vulnerabilities.

Updates may include new features, bug fixes, and security improvements. You can check for updates by visiting the relevant printer page on our website or the manufacturer's website.

Updates provide the following benefits:

  • Performance improvement
  • Prevention of security vulnerabilities
  • Bug fixes
  • New features
  • Better compatibility

Card printers are ideal for meeting urgent needs with their fast and effective card printing capabilities, offering a more economical printing solution compared to external services. Their ability to be equipped with additional security measures, especially for special cards like ID cards, provides an advantage in terms of security.